Terms & Conditions

Welcome to Elite. By accessing or engaging with our website or services, you agree to the following terms and conditions. Please read them carefully before submitting any inquiry or placing a bulk order.


1️⃣ Business Model

Elite operates as a B2B supplier of plastic household products.
We provide products to:

  • Retailers
  • Wholesalers
  • Importers / Distributors
  • Exhibition & event-based sellers

We do not provide single-unit consumer sales through this website.


2️⃣ Product Information

All product images, specifications, sizes, and colors shown on the website are for representation only.
Actual product attributes may vary slightly due to:

  • Material batches
  • Manufacturing changes
  • Display and lighting differences

We reserve the right to improve or update product designs without prior notice.


3️⃣ Pricing & Quotations

Prices are shared only upon inquiry.
Pricing may vary depending on:

  • Order volume
  • Customization requirement
  • Packaging options
  • Location of delivery / logistics

All quotations are valid for a limited time only.


4️⃣ Orders & Minimum Order Quantity (MOQ)

Bulk orders must follow MOQ decided per product category.
Order confirmation is subject to:

  • Stock availability
  • Advance/initial payment clearance
  • Acceptance of shipping timeline

We reserve the right to accept or decline any order.


5️⃣ Payment Terms

Payment conditions will be informed in quotation.
Generally:

  • Advance payment required at the time of order confirmation
  • Balance (if agreed) before dispatch or at delivery stage

Any delay in payment may affect delivery timelines.


6️⃣ Shipping & Delivery

We offer delivery support based on buyer location.
Shipping costs, timelines & responsibilities will be:

  • Clearly mentioned in the final agreement
  • Dependent on logistics partner performance

Elite will not be liable for transit delays caused by courier, transport, or customs processes.


7️⃣ Return, Replacement & Claims

Returns or replacements are accepted only when:

  • Product delivered is damaged in transit
  • Incorrect items received vs. confirmed order
  • Issue is reported within 48 hours of delivery with proof (images/video)

No returns for:

  • Buyer remorse
  • Color variation
  • Mishandling by buyer

Final decision remains at Elite’s discretion after verification.


8️⃣ Intellectual Property

All images, text, graphics, and design displayed on our website are the property of Elite.
Unauthorized use, duplication or copying is prohibited.


9️⃣ Communication

By filling the inquiry form, you agree to receive:

  • Product catalogs
  • Business communication
  • WhatsApp / Phone / Email response

We follow our Privacy Policy regarding data usage.


🔟 Limitation of Liability

Elite is not responsible for:

  • Losses caused by improper storage/usage by buyer
  • Business interruption or resale failure
  • Claims beyond the invoice value

1️⃣1️⃣ Policy Changes

Elite may update these Terms & Conditions anytime without prior notice.
Please review this page periodically for updated policies.


1️⃣2️⃣ Contact

For any clarification related to these Terms:

📩 Email: sales@eliteindia.store
📞 WhatsApp: +91 63010 29313